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Privacy Policy
At Coinfycare, operated by Weelko Barcelona, S.L., we value our users' privacy and are committed to protecting their personal data in compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).
1. Data Controller
Holder: Weelko Barcelona, S.L.
Address: Camí de Garreta, 92 (Pol. Ind. La Valldan), 08600 Berga
Phone: +34 938249020
Email: info@coinfycare-europe.com
2. Data We Collect
We collect different types of data to provide and improve our services:
- Personal data: such as name, email, address, and phone number, only when voluntarily provided by users.
- Usage data: anonymous information about how users access and use our site, collected through analytics tools like Google Analytics and Hotjar.
3. How We Use the Collected Data
The collected data is used to:
- Provide, maintain, and improve our services.
- Send promotional or service-related communications, when consent has been given.
- Analyze and understand how users interact with the website to improve the user experience.
4. Analytics Tools
We use Google Analytics and Hotjar to gather information about user behavior on our site:
- Google Analytics helps us analyze site traffic and usage trends. It may collect information about the device, browser, IP address, and visited pages.
- Hotjar allows us to better understand our users' needs and optimize our site. It collects usage and behavior data, such as clicks and navigation.
This data is anonymous and does not allow for the direct identification of a user. Both tools use cookies that may be stored in the user's browser. Users can disable cookies through their browser settings or Google Analytics and Hotjar settings.
5. User Rights
Users have the right to:
- Access their personal data.
- Rectify inaccurate data.
- Request deletion of their personal data when no longer needed for the purposes for which it was collected.
- Restrict processing of their data.
- Data portability.
- Object to the processing of their personal data.
To exercise these rights, they can contact us at info@coinfycare-europe.com.
6. Data Security
We are committed to protecting users' personal data by implementing appropriate technical and organizational security measures.
7. Changes to This Privacy Policy
We may update our Privacy Policy occasionally. Any changes will be posted on this page, and when necessary, we will notify users by email.
8. Contact
If you have questions or concerns about this Privacy Policy, you can contact us at info@coinfycare-europe.com.